Privacy Policy
This Privacy Policy describes how https://cyberworldx.uk/ (“Cyber WorldX”, “we”, “us”, or “the Website”) collects, stores, and uses your personal information when you interact with our site, including browsing and making purchases.
Information We Collect
When you use our Website, some data is gathered automatically, while other details are provided by you when placing orders or contacting customer service. “Personal Data” means any information that can directly identify you.
Device Data
- Examples: IP address, browser type, time zone, cookies, visited pages, search queries, and interaction history on our site.
- Purpose: To ensure proper website functionality, enhance user experience, and analyze traffic patterns.
- Collection Methods: Cookies, tracking pixels, server logs.
- Shared With: Platforms like Shopify and advertising networks such as Meta (Facebook, Instagram).
Order and Payment Details
- Examples: Name, email address, shipping and billing addresses, phone number, payment information.
- Purpose: To complete transactions, provide order updates, prevent fraud, and ensure delivery.
- Provided By: You at checkout or during account setup.
- Shared With: Shopify and payment fulfillment partners.
Customer Service Information
- Examples: Contact name, email, support inquiries.
- Purpose: To assist with issues, track service history, and maintain quality support.
- Collected When: You contact us via forms or email.
- Shared With: Internal teams or trusted partners for issue resolution.
Children’s Privacy
Our services are designed for users aged 18 and above. We do not knowingly collect data from minors. If you believe a child has submitted personal information, please contact us so we can delete it promptly.
Data Sharing
- Shopify: Our e-commerce platform – Privacy Policy
- Advertising Networks: Facebook, Instagram, and others – manage preferences at Facebook Help
- Legal Obligations: We may disclose data if required by law.
Advertising and Analytics
- Google Analytics: Used to monitor site behavior – Privacy Policy | Opt-Out
- Meta Ads: Personalizes your ad experience – Ad Preferences
- General Ad Controls: Learn more at NAI
Managing Ad Preferences
- Google: Ad Settings
- Bing: Bing Ad Preferences
- Global Opt-Out: Digital Advertising Alliance
Why We Use Your Information
- To complete your orders
- To handle billing and payments
- To provide customer support
- To send you updates, promotions, and service notices
Legal Basis for EEA Users
- Your consent
- Contractual necessity
- Compliance with legal requirements
- Legitimate interests such as fraud prevention and customer service
Data Retention
We keep your personal information only as long as necessary to provide our services, or until you request deletion.
Automated Decision-Making
We do not conduct significant automated decision-making. Shopify may apply basic fraud detection, such as temporary IP blocking after failed payments.
Your Rights (For EEA Residents)
- Access and correct your data
- Request deletion of your data
- Request portability of your data
For more about international data transfers, see Shopify’s GDPR policy.
Cookie Usage
Cookies improve your experience on our site. We use the following:
Necessary Cookies
| Name | Purpose |
|---|---|
_ab | Admin access control |
_secure_session_id | Session management |
cart | Stores shopping cart contents |
cart_sig, checkout_token | Manages checkout process |
secure_customer_sig | Customer authentication |
Analytics Cookies
| Name | Purpose |
|---|---|
_tracking_consent | Stores cookie consent |
_landing_page, _orig_referrer | Tracks referral and landing pages |
_shopify_y, _s | Shopify analytics |
Cookies may last from several minutes up to two years. You can disable cookies via your browser settings. Learn more at All About Cookies.
Do Not Track
Currently, our Website does not respond to Do Not Track (DNT) signals due to lack of consistent industry standards.
Policy Changes
We may update this Privacy Policy occasionally. Any changes will be published here.
Last Updated: 25 June 2025
If you have concerns, you can contact the UK Information Commissioner’s Office (ICO) here:
https://ico.org.uk/make-a-complaint/
For any questions, please contact us:
📧 [email protected]
📞 +44 7987 654321