Shipping Policy
Shipping Within the UK
Order Handling & Delivery Times
- Processing Period: Orders are generally prepared and dispatched within 1–2 business days, excluding weekends and public holidays.
- Expected Delivery: Delivered within 3–5 business days using Royal Mail Tracked, Signed For, or Parcelforce services.
- Complimentary UK Shipping: We provide free standard delivery across mainland United Kingdom.
Overseas Shipping Services
Delivery Times & Costs
Destination | Approximate Delivery Time | Shipping Cost |
---|---|---|
European Union | 5–10 working days | £9.49 – £15.49 |
North America | 7–14 working days | £13.49 – £20.49 |
Asia & Pacific | 10–20 working days | £16.49 – £25.49 |
Other International Locations | 12–25 working days | £19.49 – £30.49 |
Note: Delivery estimates are approximate and can be impacted by customs clearance or local courier delays.
Customs and Import Fees
- International shipments may be subject to customs duties, taxes, and import fees based on your country’s regulations.
- These additional costs are excluded from our shipping charges and must be borne by the recipient.
- We advise verifying any applicable charges with your local customs office prior to purchase.
Free International Shipping Promotion
Orders over £100 GBP (post-discount) qualify for free worldwide shipping. Please note, this excludes certain large or heavy items.
Order Cutoff & Dispatch Times
- Orders placed before 2 PM GMT (Monday to Friday) will be processed on the same day.
- Orders received after cutoff times or on weekends/holidays will be processed the next working day.
- Once shipped, tracking information will be sent to your email.
Important Shipping Notes
- Correct Address: Please verify your delivery address carefully; we cannot be held liable for failed deliveries due to incorrect information.
- Potential Delays: Weather conditions, customs inspections, and courier service issues may delay delivery.
- Lost or Late Parcels: If your package does not arrive within 10 days after the estimated delivery date, please contact us for assistance.
Have Shipping Questions?
We’re happy to assist! Reach out to us anytime with your shipping inquiries:
📧 [email protected]
📞 +44 7987 654321